Last updated: October 5, 2026
These Terms and Conditions (“Terms”) govern your use of newdeez.com and any content, forms, online store, and courses available on it (together, the “Site”). The Site is operated by Newdeez, a digital marketing agency based in Los Angeles, California (“Newdeez,” “we,” “us,” or “our”).
1. Acceptance of these Terms
By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site on behalf of a business, you confirm that you have authority to accept these Terms for that business. You must be at least 18 years old to buy services or create an account.
2. Information on the Site
Descriptions of our SEO, web design and development, reputation management, social media, media relations, and AI search services, as well as our blog posts, case studies, guides, and courses, are provided for general information only. They are not professional, legal, or financial advice for your specific situation, and they do not create a client relationship.
3. Client engagements
Client work is governed by a separate written proposal, statement of work, or service agreement signed or accepted by you and Newdeez (an “Agreement”). The Agreement sets the scope, deliverables, timeline, fees, payment terms, and cancellation terms. If an Agreement conflicts with these Terms, the Agreement controls for that engagement.
Packages purchased online
If you buy a package through our online store, the package description at the time of purchase defines what is included, and these Terms apply unless we sign a separate Agreement with you. Prices are in U.S. dollars and may change at any time, but a change will not affect an order we have already accepted. We may decline or cancel an order, for example if a package is not a good fit for your business or a pricing error occurred, and we will refund any amount paid for a cancelled order. Refund and cancellation terms, if any, are set out in the package description or your Agreement. Where neither addresses a situation, contact us and we will review your request in good faith.
4. No guaranteed rankings or results
Search engines, AI platforms, social networks, review sites, and media outlets are controlled by third parties that change their algorithms, policies, and editorial decisions without notice. For that reason:
- We do not guarantee any specific search ranking, position, traffic level, number of leads, sales, or return on investment.
- We do not guarantee that your business will appear in, or be recommended by, AI search tools or answer engines such as Google AI Overviews, ChatGPT, or Perplexity.
- We do not guarantee that any review, post, or search result can be removed, suppressed, or changed. We do not write or post fake reviews.
- We do not guarantee media coverage, placements, or the content of any article or segment.
- We do not guarantee social media follower growth, reach, or engagement.
Any case studies, examples, or estimates on the Site reflect past or projected outcomes for specific businesses and are not a promise of what you will achieve. Results depend on many factors, including competition, your industry, your website, your budget, and the platforms themselves.
5. Client responsibilities
If you work with us, you agree to:
- Give us accurate, complete information and timely feedback and approvals.
- Give us the access we reasonably need, such as to your website, hosting, analytics, Google Business Profile, or social accounts, and keep your own login credentials secure.
- Make sure you own or have permission to use any content, logos, images, and other materials you give us, and that they do not infringe anyone’s rights.
- Review content before it is published and make sure your business claims, offers, and advertising comply with the laws and rules that apply to your industry, including any licensing or advertising rules in regulated fields.
- Pay third-party costs that are your responsibility under your Agreement, such as advertising spend, software subscriptions, domain names, and hosting.
- Keep backups of your own website and data.
Delays in providing information, access, or approvals may delay our work and timelines.
6. Intellectual property
The Site and its content, including text, graphics, logos, design, videos, course materials, and code, are owned by or licensed to Newdeez and are protected by copyright, trademark, and other laws. You may view and print pages for your own personal or internal business use. You may not copy, republish, sell, or create derivative works from Site content, or use our name or logo, without our written permission. Course materials are licensed to you for personal learning only and may not be shared or resold. Ownership of work we create for clients is governed by the applicable Agreement.
7. Your submissions
When you submit information through a form, email, review, comment, or other channel, you confirm that it is accurate and that you have the right to share it. You keep ownership of what you submit, but you give us permission to use it to respond to you, provide services, and run our business, as described in our Privacy Policy. If you send us ideas or feedback about our services, we may use them without any obligation to you. Do not submit passwords, payment card numbers, or other sensitive information through our general contact forms.
8. Accounts and acceptable use
If you create an account, you are responsible for keeping your login details secure and for activity under your account. You agree not to:
- Use the Site for any unlawful, fraudulent, or harmful purpose.
- Submit spam, false information, or content that infringes the rights of others.
- Try to gain unauthorized access to the Site, other accounts, or our systems, or interfere with the Site’s security or performance.
- Scrape, copy, or harvest Site content or data using automated means without our permission.
- Upload viruses or other malicious code.
We may suspend or end your access to the Site or your account if we believe you have violated these Terms.
9. Third-party links and platforms
The Site links to, and our services rely on, third-party websites and platforms such as Google, Facebook, Instagram, X, YouTube, Trustpilot, and others. We do not control these platforms and are not responsible for their content, policies, availability, or decisions, including changes to algorithms, suspension of accounts or listings, removal of reviews, or rejection of ads. Your use of those platforms is governed by their own terms.
10. Disclaimers
The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses, or that information on the Site is complete or current. Any warranties for client services are only those stated in your Agreement.
11. Limitation of liability
To the fullest extent permitted by law, Newdeez and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, rankings, or business opportunities, arising from or related to the Site or our services, even if we were told such damages were possible. Our total liability for any claim related to the Site or our services will not exceed the greater of (a) the amount you paid us for the specific services giving rise to the claim in the 12 months before the claim arose, or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless Newdeez and its owners, employees, and contractors from any claims, losses, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, your violation of these Terms or of any law, or materials and information you provide to us, including any claim that those materials infringe someone else’s rights.
13. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and Newdeez consent to the jurisdiction of those courts. Before filing a claim, please contact us so we can try to resolve the issue informally.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the “Last updated” date above. Changes apply from the date they are posted, and your continued use of the Site after that means you accept the updated Terms. Changes do not affect a signed Agreement unless that Agreement says otherwise.
15. General
If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these Terms without our consent. These Terms, together with our Privacy Policy and any Agreement, are the entire agreement between you and us about the Site.
16. Contact us
Questions about these Terms:
- Email: [email protected]
- Phone: +1 (310) 692-1214 (Monday to Friday, 8 am to 5 pm)
- Online: newdeez.com/contact
